Cookies & PrivacyPolicy

01Introduction

LINCO (“we,” “our,” or “us”) operates the website lincostone.com. This Cookies & Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please discontinue use of our website.

02Data We Collect

Information You Provide

• Contact form submissions — name, email address, location, subject, and message content.
• Newsletter subscriptions — email address.
• Business inquiries — any information you voluntarily share when requesting a quote or project consultation.

Information Collected Automatically

• Device data — browser type, operating system, screen resolution, and language preference.
• Usage data — pages visited, time spent on pages, referral source, and click patterns.
• Network data — IP address (anonymised where possible) and approximate geographic location.

03How We Use Your Data

We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support.
• To send newsletters and marketing communications (only with your explicit consent).
• To analyse website usage and improve our services, user experience, and content.
• To comply with legal obligations and protect our legitimate business interests.
• To detect and prevent fraud or malicious activity on our website.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

04Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your browsing experience and understand how our website is used.

Types of Cookies We Use

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may affect the functionality of our website.

05Third Parties

We may share limited data with trusted third-party service providers who assist us in operating our website and conducting our business. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

• Hosting providers — for website infrastructure and content delivery.
• Analytics services — for anonymised website usage analysis.
• Email services — for sending newsletters and transactional emails.

We do not share personal data with any third party for advertising or profiling purposes.

06Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data (“right to be forgotten”).
• Restriction — request that we limit the processing of your data.
• Portability — request your data in a structured, machine-readable format.
• Objection — object to certain types of processing, including direct marketing.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond within 30 days.

07Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. Specifically:

• Contact form data is retained for 2 years after your last interaction.
• Newsletter subscriptions are retained until you unsubscribe.
• Analytics data is anonymised and aggregated after 26 months.

08Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols.
• Access controls that limit data access to authorised personnel only.
• Regular security audits and vulnerability assessments.

While we strive to protect your personal data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

09Policy Changes

We may update this Cookies & Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the revised policy.

10Contact Us

If you have any questions, concerns, or requests regarding this Cookies & Privacy Policy or how we handle your personal data, please reach out to us: